F1 Hotel Manila Philippines

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ABOUT THIS DEAL
TERMS & CONDITIONS

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ABOUT THIS DEAL
TERMS & CONDITIONS

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About F1 Hotel Manila

To be a world class chain of resorts and hotels which are choice destinations of recreational, leisure, and business travelers

To provide a caring and delightful hospitality environment and service to all our recreational, leisure and business clientele.

Corporate Principles

In fulfilling this vision and mission, we fully commit to the following principles:

1. Because they are our reason for being, we should always accord our Clients with the highest attention in order to meet their needs and expectations.

2. Our most valued assets are our Staff so much so that we ensure that they are properly trained and equipped to perform their duties.

3. We honor the trust placed upon us by our Investors so that we must endeavor to maintain the viability and financial growth of the institution.

4. As we regard our Suppliers as business partners, we closely collaborate with them to continually improve on our products and services.

5. We consider our Competitors as drivers to compel us to continually improve on our standard operating practices and bring us always to the next higher plain of customer service.

6. Our Community is the environment and the society we operate in, and that we have an interest in contributing to its economic and social developments.

F1 Hotel Manila BGC Privacy Policy

F1 Hotel Manila BGC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our website, make a booking, purchase products through our Hot Deals platform, or engage with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following types of personal data:

2. How We Use Your Information

Your personal information may be used for the following purposes:

Sharing of Information

We may share your information with:

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

F1 Hotel Manila BGC uses cookies to enhance your user experience, analyze traffic, and remember your preferences. You can choose to disable cookies in your browser settings; however, this may affect certain functionalities on our website.

Data Storage and Security

All personal data is stored securely and in compliance with the Philippine Data Privacy Act of 2012. We apply appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of your data.

Some information may be stored or processed by trusted service providers outside the Philippines, but all partners are held to the same strict standards of data protection.

Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

Updating This Policy

F1 Hotel Manila BGC reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and where appropriate, notified to you by email or a site notice.

F1 Hotel Manila BGC Hot Deals – Terms and Conditions

Welcome to F1 Hotel Manila BGC Hot Deals! By using this website or placing an order, you agree to the following terms:

General

F1 Hotel Manila BGC Hot Deals is operated solely by F1 Hotel Manila BGC.
This platform offers exclusive hotel products, services, and promotions for personal use only — resale is strictly prohibited.
We reserve the right to modify, suspend, or discontinue any part of the website or its offers without prior notice.
Your use of this site confirms your agreement to these terms and our Privacy Policy.

Orders & Fulfillment

Orders are processed daily, with confirmation sent within 24 hours.
All sales are final. No refunds, replacements, or exchanges once payment is confirmed.
Product images are for illustration only; actual products may vary.
Delivery is available within Metro Manila and select surrounding areas. Accurate delivery details are required; failed deliveries due to incorrect information will not be refunded.
Perishable items must be claimed on the set date/time. Unclaimed or undeliverable items will be forfeited.
We reserve the right to cancel or modify orders. In such cases, applicable refunds will be processed.

Pick-Up

If you choose to collect your order, please present the order confirmation email/number and the voucher when the order is collected.

The pick–up location will be at F All Day Dining, 3rd level of F1 Hotel Manila BGC.

If you or the authorized person cannot share the requested information during order collection, the Retailer reserves the right to collect the person’s information for security reasons. Please click check our Privacy Policy for more details.

Delivery

Delivery charges

Delivery services can be arranged with an additional charge for every order. The Hotel may use third-party service providers for deliveries, which shall be payable by the client directly to the service provider. The recipient’s contact information must be completed in full to ensure a successful delivery.

The determination of the prices for our services takes into account multiple factors, such

as the existing traffic conditions, the volume of orders received, the availability of delivery partners, the relevant tolls, and any additional surcharges that may apply. Consequently, the total delivery fee for the service is subject to variation. The precise charges for delivery will be disclosed to you while proceeding with the checkout process, specifically when you confirm the delivery address.

Free delivery

Enjoy free delivery to anywhere in Metro Manila for any order of at least PHP 3, 000.

Delivery address

All orders confirmed by F All Day Dining will be sent to the delivery address you specify when placing your order. Deliveries can only be made to locations throughout Metro Manila.

We cannot amend the delivery address other than the one provided to us upon placing your order(s).

Timing of delivery

We aim to dispatch all orders within 2 days at the earliest. We may use third-party service providers for deliveries. The standard delivery time is between 11:00 to 15:00 or 15:00 to 19:00, subject to conditions. Estimated delivery times are to be used only as a guide commencing from the dispatch date. We are not responsible for delays caused by unforeseen circumstances such as extreme weather conditions such as a typhoon, rainstorm warning, or unexpected traffic conditions. For this reason, there may be some delays which are entirely beyond our control.

Food Consumption & Delivery Policy

For the safety and satisfaction of our guests, all food items delivered by F1 Hotel Manila BGC must be consumed within two (2) hours from the time of delivery and should be stored in a clean, airtight container and placed in a cool, dry place or refrigerated if not consumed immediately. F1 Hotel Manila BGC shall not be held liable for any spoilage, foodborne illness, or adverse effects resulting from consumption beyond the advised period and improper storage.

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